Delivery Information
Delivery & Shipping Information
Headline: Global Shipping. Local Reliability.
At Power Dragon Tattoo, we are proud to supply tattoo artists worldwide. We strive to make international shipping as simple and transparent as possible, getting our professional-grade equipment safely to your door, no matter where you are.
1. Order Processing
All orders are processed and carefully prepared for shipment from our warehouse within 1-2 business days (Monday-Friday) after your payment is confirmed. You will receive a notification email once your order has been shipped.
2. Shipping Methods & Destinations
We ship to most countries worldwide. During checkout, our system will automatically display the available shipping methods and calculated costs for your location.
| Region | Standard Shipping (Estimated) | Express Shipping (Estimated) |
|---|---|---|
| United States & Canada | 5-10 Business Days | 3-5 Business Days |
| European Union | 7-14 Business Days | 5-7 Business Days |
| Australia & New Zealand | 10-15 Business Days | 7-10 Business Days |
| Rest of World | 10-20 Business Days | 7-12 Business Days |
Please Note:
These are estimates only. Delivery times may be affected by customs clearance, local holidays, or carrier delays beyond our control.
"Business Days" exclude weekends and public holidays in the country of origin and destination.
3. Shipping Costs & Fees
Calculated Shipping: Shipping costs are calculated in real-time at checkout based on your delivery address, the package weight, and the shipping speed you select.
Free Shipping Offer: We often offer free standard shipping on orders over a certain amount (e.g., $200 USD). Please check our website homepage for any active promotions.
4. IMPORTANT: Customs, Duties & Taxes
For International Orders (Outside our origin country): Prices on our website do not include import duties, customs fees, or value-added tax (VAT) that may be applied by your country's government.
Your Responsibility: These fees are the sole responsibility of the customer. They are typically collected by the shipping carrier (e.g., DHL, FedEx) upon delivery or via an invoice afterwards.
We Cannot Estimate These Fees: As these fees are determined by your local authorities, we have no control over them and cannot predict the amount. We recommend contacting your local customs office for more information before ordering.
5. Order Tracking
Once your order ships, you will receive a confirmation email with a unique tracking number and a link to monitor your package's journey in real-time. You can also check the status by logging into your account on our website.
6. Damaged or Lost Packages
Damaged Items: Please inspect your package immediately upon delivery. If you receive a damaged item, contact us within 48 hours with photos of the damaged product and packaging. We will file a claim with the carrier and send a replacement promptly.
Lost in Transit: If your tracking information shows no updates for an unusually long time, please contact us. We will initiate an investigation with the shipping carrier to locate your package.
Need Help?
For any questions regarding shipping, please visit our [Help Center] or contact our customer service team at [sales@powerdragontattoo.com].